Send email from your app

Your app can send email without you setting up a mail service. You ask the builder to send a message at the right moment — after a booking, when a form is submitted, when a status changes — and AppHandle delivers it through the platform's sender.

Ask for an email

Describe who should receive it and when:

Email the customer a confirmation when their booking is saved.

Send me a summary of the day's orders when I open the orders page.

Email the person who submitted the form a copy of their answers.

Each message goes to one address. To reach several people, the app sends one message to each, and each send is counted separately.

Where the mail comes from

Every message is sent from AppHandle's platform address. An app cannot set its own From address, so the message does not appear to come from your own mailbox or your own domain.

This has one consequence worth planning for: replies do not come back to you. A person who replies to a notification replies to the platform address, not to your inbox. If a conversation is expected to continue, an app email is the wrong tool for it.

Limits to plan around

• One recipient per send. Reaching a list means one message per person, and each one is billed.
• Subject and size limits. Subjects are limited to 200 characters and message bodies to 100 KB.
• No attachments. The message is text or formatted text.
• 200 emails per app per day. AppHandle applies this daily cap as an anti-spam guardrail, and further sends are refused for the rest of the day once it is reached.
• Signed-in senders only. The person whose action sends the message must be signed in to your app — you, your editors, or someone the app has signed in. A visitor who has not signed in cannot send, so a form open to anonymous visitors cannot deliver through the platform's sender by itself. It stores the submission instead: a page open to visitors can add a record, and a scheduled function running as you reads the new records and sends the message. Ask the builder for that arrangement.

If your app sends a few messages per day, these limits are comfortable. If you expect a high volume as normal, sending from your own mailbox is the better arrangement.

What it costs

Each account includes 200 sends a month; beyond that each send is billed to your balance, at the price on the pricing page. When the included sends and the balance are both spent, sends are refused along with the account's other metered actions.

When to use Gmail instead

Connect Gmail if any of these matter to you:

• Mail should come from your own address, so people recognise it.
• Replies should arrive in your own inbox, so you can answer them.
• The app should read replies or other messages, not only send.

Gmail sends as you, and each send counts as a call to the connected service. Connect an integration shows where to set one up, and Google Workspace covers Gmail in more detail.

Where to go next

To notify a team rather than an inbox, see Send notifications to Slack.